Error code 19000 in Star Citizen is an account login error that can occur for a variety of reasons, including:
- Incorrect login credentials
- A problem with your internet connection
- A problem with the Star Citizen servers
Here are some troubleshooting steps you can try to fix error code 19000 in Star Citizen:
- Check your login credentials. Make sure that you are entering your username and password correctly. You can also try resetting your password if you think that it may have been compromised.
- Check your internet connection. Make sure that you are connected to the internet and that your internet connection is stable. You can try restarting your router or modem if you think that there may be a problem with your internet connection.
- Check the Star Citizen server status. If the Star Citizen servers are down, you will not be able to log in to the game. You can check the Star Citizen server status on the official website: https://robertsspaceindustries.com/.
- Delete your USER folder. The USER folder contains your Star Citizen game settings. If there is a problem with your USER folder, it can cause error code 19000. To delete your USER folder, follow these steps:
- Go to the drive where you have Star Citizen installed.
- Find the folder called "Roberts Space Industries\StarCitizenLive".
- Delete the folder called "USER".
- Disable your antivirus software. Your antivirus software may be blocking Star Citizen from connecting to the servers. You can try disabling your antivirus software temporarily to see if that fixes the problem.
- Run the game as an administrator. Running the game as an administrator can sometimes fix problems with permissions. To run the game as an administrator, right-click on the Star Citizen launcher and select "Run as administrator".
If you have tried all of these steps and you are still getting error code 19000, you may need to contact Star Citizen support: https://support.robertsspaceindustries.com/hc/en-us.