If your Philips Induction Cooktop shows Error Code E1, E2, E3, E4, E5, E6, E7, E8, or E9, please find here all possible causes and solutions.
Philips Induction Error Code and Solution
Here are some common Philips induction error codes and their solutions:
| Error Code | Description | Solution |
|---|---|---|
| E0 | The hob is not connected to the power supply. | Make sure that the hob is connected to the power supply and that the power is turned on. |
| E1 | The hob is not detecting a pot. | Make sure that the pot that you are using is compatible with induction cooking. |
| E2 | The hob has detected a fault with the temperature sensor. | Turn off the hob and contact Philips customer service for assistance. |
| E3 | The hob has detected a fault with the control system. | Turn off the hob and contact Philips customer service for assistance. |
| E4 | The hob has detected a fault with the power supply. | Turn off the hob and contact Philips customer service for assistance. |
| E5 | The hob has detected a fault with the induction coil. | Turn off the hob and contact Philips customer service for assistance. |
| E6 | The hob has detected a fault with the fan. | Turn off the hob and contact Philips customer service for assistance. |
Error code E1, E2, E3, E4, E8 or E9
If the problem is not solved with the above solution, please contact Philips Customer care Team.
Error codes E5 or E6
Your induction cooktop works on a standard voltage supply of 220V~240V to ensure optimum performance and longer product life.
Sometimes, the voltage supply can fluctuate, and this could cause error codes E5 or E6. If this is the case, the error will disappear after switching the appliance off and on once the voltage supply has stabilized. Please, switch off the induction cooktop and try to switch it off again after a while and see if this solves the problem.
If the problem is not solved with the above solution, please contact Philips Customer Care Team.
Error code E7
To solve this, first, switch off and unplug the appliance. Then, turn up the product to check the fan ventilation area (the fan is located on the reverse side of the base).
If you notice some fluff is stuck between fan wings, please remove the fluff with the help of a cotton bud or using a softer object.
Once you see the fan wings are free from fluff then put it back in the right position, plug it in, and switch it on. It should now work normally.
If the problem is not solved, please contact Philips Customer Care Team
- If the error code appears immediately after turning on the hob, it may be a problem with the power supply. Try unplugging the hob for a few minutes and then plugging it back in.
- If the error code appears while you are cooking, it may be a problem with the cookware. Make sure that you are using cookware that is compatible with induction cooking.
- If you have tried all of the troubleshooting steps and you are still getting error codes, you may need to have the hob serviced.
Here are some safety tips for using a Philips induction hob:
- Do not use the hob if it is damaged.
- Do not use the hob if there is any liquid or food on the surface.
- Do not use the hob if the power cord is damaged.
- Do not use the hob if the hob is not level.
- Do not use the hob if the hob is not properly installed.
- Do not use the hob if the hob is not properly cleaned.
By following these safety tips, you can help to prevent accidents and keep your Philips induction hob in good working order.
Please note that this is not an exhaustive list of Philips induction error codes and solutions. For more information, you can consult your Philips induction hob user manual.