How to Fix weight machine error Codes?

 

Here are some steps on how to fix weight machine error codes:

1. Check the batteries. Make sure that the batteries are properly installed and have enough power. If the batteries are old or damaged, they may not be able to power the scale properly, which can cause error codes.
2. Reset the scale. If the batteries are fine, try resetting the scale. This will usually clear any error codes that are being displayed. To reset the scale, follow the instructions in the user manual.
3. Check the scale's surface. Make sure that the scale is placed on a flat and level surface. If the surface is uneven, it can cause the scale to give inaccurate readings, which can lead to error codes.
4. Calibrate the scale. If the scale is still giving error codes after you have checked the batteries, reset the scale, and made sure that it is on a flat surface, you may need to calibrate the scale. Calibration ensures that the scale is accurate and gives correct readings. To calibrate the scale, follow the instructions in the user manual.
5. Contact the manufacturer. If you have tried all of the above steps and the scale is still giving error codes, you may need to contact the manufacturer. They may be able to help you troubleshoot the problem or send you a replacement scale.

Here are some additional tips for fixing weight machine error codes:

Dashed Lines Or Er 4 error code

An "Er 4" message is displayed when there is a cellular network transmission issue. Your scale will record and store your weight, but may not be able to transmit your weight to your Omada account. Your scale will transmit previously stored weights once coverage is restored.

• Check cellular coverage in the specific location of your scale. While your scale may not use the same cellular network as your mobile device, you may check the signal strength on your cell to determine if there might be blackout areas inside your home. 
  • Move your scale to an area with a better connection, such as near a window or a higher floor if you live in a multi-level home.
  • Weigh in again. Navigate to your Progress Page to view your weight chart. Typically weights will be transmitted to your Omada account within 5 minutes.
  • If you do not have cellular coverage in your area, please contact us to enable manual weight entry on your account.
• Check cellular coverage in your area. Review any reports of outages.
  • Your scale may not transmit if there are cellular network outages in your area.
  • Continue to weigh in as you normally would. Once connection is restored, your scale will transmit any stored weights to your account.
• Wait for a sunny day!
  • Radio waves, and especially the frequency of cellular connections, can be affected by rain, fog and humidity.
  • If you notice the errors on a stormy day, it is likely the problem will fix itself when the sun comes out.
• Reset your scale. (Please note: Resetting your scale will clear any stored weights from your scale.)
  • Follow instructions in: How do I reset my scale?
  • Weigh in again. Navigate to your Progress Page to view your weight chart. Typically weights will be transmitted to your Omada account within 5 minutes.

Er 5 or Er 6 error codes

An “Er 5” or “Er 6” means that your scale is not able to transmit your weight. This is usually due to a temporary regional network outage. Keep weighing in as usual -- your weights will be saved and transmitted when the network outage is resolved. 

However, if you see “Er 5” or “Er 6” on your scale often, you may want to try moving your scale near a window or a higher floor if you live in a multi-level home.

• You may check the signal strength on your cell to determine if there might be blackout areas inside your home.
• Weigh in again. Navigate to your Progress Page to view your weight chart. Typically weights will be transmitted to your Omada account within 5 minutes.
• If you do not have cellular coverage in your area, please contact us to enable manual weight entry on your account.

Contact us if you are experiencing an outage lasting longer than a few days.

Er 2 error code

A "Er 2" message is displayed when there is a calibration issue.

• Follow instructions in: How do I reset my scale?
• Weigh in again. Navigate to your Progress Page to view your weight chart. Typically weights will be transmitted to your Omada account within 5 minutes.

• Review your weight reading. Contact us if your weight is greater than 440 pounds.

Contact us if your scale displays another error message not listed in this article or if an issue is  persistent after following the steps above and lasts more than a few days.